Our Story

Josh is passionate about helping disabled individuals & their families. He holds a social worker degree from the Wurzweiler School of Social Work and is a member of the Ontario Association of social workers.
Since 2008 Josh’s work and expertise have been focused on medical assessments and case formulations, helping disabled Canadians and their families apply for government disability applications such as Disability Tax Credit, CPP Disability, ODSP, and more.
Additionally, Josh has worked extensively as a pain management and accident benefit consultant and developed an expertise in the field of chronic pain and psychological disabilities resulting from motor vehicle accidents.
Josh received specialized hospital health care training for disabled children and elderly at Bloorview Rehab and Baycrest Geriatric Care and is the recipient of the YU research award for his work with the elderly population using Cognitive Behavioral Therapy.
Josh is a proud father of 3 and loves biking on the weekends.

Isaac has over twenty years of experience with business development and has a successful track record with a variety of businesses, helping them grow and expand significantly. Isaac is a dedicated and enthusiastic individual, able to motivate teams to perform at their best in providing excellent service and developing ongoing, profitable client relationships. An experienced supervisor and trainer; able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.

Laurie’s experience with customer service and support has started early in life working in her family’s retail business. Since then she’s held numerous positions in the retail and service industries and is the recipient of the Winners’ Joy Award for best customer service.
Laurie’s extensive knowledge of the Disability Tax Credit application process coupled with her compassionate and driven client support makes her a great advocate for disabled Canadians.
Laurie has served for many years as a volunteer coordinator for Meals on Wheels and other organizations.
Laurie’s other passions are her son and the Toronto Blue Jays baseball team.

Rose holds a medical office administration diploma from George Brown College and has decades of client support experience with several private, public & charity organizations.
Her passion for helping people is infectious, always ensuring clients are treated with respect and care. She is known for her compassion and empathy in all the roles she’s held, including volunteering with a long-term care centre in north Toronto.
Rose is the recipient of the Metropolitan Toronto Police for administrative assistance during Black History Month.

Mudit brings his passion for digital marketing and brand development to our team.
He has an MBA in Marketing from the University of West London, UK, and over 10 years of experience developing global brands using multiple digital media channels such as SEO, social media, SEM, and more.
His desire to help disabled Canadians is one of the main reasons why he joined Disability Credit Canada.
In his free time, Mudit enjoys traveling, trekking, and wildlife photography.

Dr. M. Abdelaal is an internationally trained Medical Doctor who graduated from Alexandria University in Egypt and has eleven years of work experience in healthcare. He is a Licentiate of the Medical Council of Canada, a licensed Physician in Egypt and Oman, pursuing full licensure to practice medicine independently in Canada. At Disability Credit Canada, he uses his medical knowledge and analytical skills to help disabled Canadians get approved for DTC, CPPD and LTD by reviewing and analyzing their medical records to formulate their medical disability cases.

Michelle has a passion for helping people in the community and advocates for people with disabilities, especially those with hearing difficulties.
She was featured in the 2016 National Campaign for Better Hearing Video, entitled “Test your ears at 60 years”.
Michelle brings years of client service experience, which began in the food industry and expanded to include the Health Care field.
She believes in demonstrating kindness, compassion, and empathy.
In her free time, Michelle enjoys theatre arts, singing and travelling.

Zainab is passionate about working with diverse communities and underrepresented groups. She graduated with honors with a dual degree in Biology and Psychology. She has years of experience with client support and as a program coordinator. Driven by her compassionate nature and enthusiasm for improving accessibility in her community, Zainab makes a great advocate for disabled individuals. In her free time, Zainab enjoys taking walks in nature and exploring the city.

Gaelle is a versatile professional with over five years of experience in customer service, hospitality, and inventory management.
She has a passion for exceeding customer expectations and a strong work ethic. Her positive attitude and ability to work well in a team make her a valuable asset.
In her free time, Gaelle likes to read, listen to podcasts, take a yoga class, and try new recipes.

Vanessa takes pride in customer service satisfaction while providing the best service possible. She has over 5 years of customer service experience. Vanessa is attending school for justice administration and wishes to continue to help and advocate for others with this certification. She excelled while volunteering in her community where she helped many children specifically those with behavioural and learning difficulties. She is known for always having empathy and sympathizing with others. In her free time she loves to travel and spend time with her pets.