Terms and Conditions

Welcome to Disability Credit Canada Inc. (“DCCI”, “Company”, “we”, “us”, or “our”). These Terms and Conditions govern your use of our website and our full-service Disability Tax Credit preparation, doctor liaison, and CRA representation. By engaging our services, you agree to these terms in full.

1. Scope of Service & Relationship

1.1 Private Consulting Status (No Government Affiliation)

Disability Credit Canada Inc. is a full-service Disability Tax Credit application processing agency. We are completely independent and are not associated with, endorsed by, or affiliated with the Canada Revenue Agency (CRA), Service Canada, or any municipal, provincial, or federal government body. Clients may choose to apply for benefits directly through government channels independently at no cost.

1.2 Full-Service Representation & Final Approval Authority

Disability Credit Canada Inc. is a full-service Disability Tax Credit application processing agency. We manage the entire Disability Tax Credit application process on your behalf, providing end-to-end management that includes:

• Conducting initial Disability Tax Credit eligibility assessments and condition mapping.
• Strategically compiling and preparing all necessary CRA and provincial documentation.
• Directly coordinating, liaising with, and paying the administrative fees for your medical practitioners.
• Managing all direct communication, submissions, and official correspondence with the CRA.
• Handling post-submission tracking, file reviews, and full representation through denials, objections, and formal court appeals.

While we manage every stage of the process to maximize your claim’s success, final Disability Tax Credit eligibility, official approvals, retroactive timelines, and financial credit amounts are determined solely at the discretion of the CRA or relevant provincial agencies. Disability Credit Canada Inc. does not guarantee that any party will be entitled to benefits.

1.3 Not Legal, Medical, or Licensed Financial Advice

The materials on this website and the management services provided by our team are for specialized benefit optimization, document preparation, and advocacy purposes. While Disability Credit Canada provides full service Disability Tax Credit case management, our services do not constitute formal legal counsel, formal medical diagnoses, or licensed financial planning.

2. Medical Certification & Form Completion Fees

2.1 Medical Practitioner Independence

Qualified medical practitioners (including doctors, nurse practitioners, occupational therapists, etc.) are independent third parties. Disability Credit Canada Inc. does not control or employ these healthcare professionals. We cannot compel any practitioner to certify an impairment or sign Part B of Form T2201 (Disability Tax Credit Certificate) if they deem it medically inappropriate.

2.2 Corporate Coverage of Medical Documentation Fees

To maximize accessibility and remove financial barriers:

• No Out-of-Pocket Cost: Disability Credit Canada Inc. will absorb and directly pay the administrative or assessment fees charged by your medical practitioner to complete Part B of Form T2201.
• Unsuccessful Claims: If the CRA ultimately denies your application, Disability Credit Canada Inc. absorbs this medical fee as part of our “No-Win, No-Fee” commitment. The client will not be billed or held liable for reimbursement to DCCI for these practitioner fees, provided the client has fully complied with Section 4 (Honesty and Accuracy of Information).

3. Fee Structure, Billing, & Payment Terms

3.1 Definition of Success & The Fee Percentage

Our core services operate on a contingency pricing model i.e. no-win no-fee. A service fee is only triggered when a claim is successful. Upon approval, Disability Credit Canada Inc. is entitled to a fee equal to 25% (plus applicable sales taxes such as GST/HST) of all benefits, refunds, credit adjustments, or future credit transfers issued by the CRA or a provincial agency resulting from the application prepared by DCCI.

Future Entitlements Protection: Disability Credit Canada Inc. will not be entitled to a fee on any future credits, benefits, or monthly payouts following the time period that is the subject of the application prepared by Disability Credit Canada.

3.2 Payment Timeline & Notification Window

• Immediate Notification: You agree to notify Disability Credit Canada Inc. immediately upon receiving any benefits or Notice of Determination from the CRA, whether received by yourself or any related party.
• Due Date: Disability Credit Canada inc. fee is due and payable within five (5) business days from the date you or a related party receive the CRA deposit, refund, or benefit adjustment.

3.3 Late Payments, Fees, & Collections

• Interest on Unpaid Invoices: Any fee, or portion thereof, not paid when due will accrue interest at a rate of 2% per month (26.82% per year).
• Collections Referral: If an invoice remains unpaid for 45 days, Disability Credit Canada Inc. may disclose all relevant information to a collection agency, and the client will be fully responsible for all of DCCI’s costs of collecting its fees.
• Returned Cheques: Any returned cheques (NSF) will be subject to an administrative fee of $45.00.
• Pre-Authorized Debit: At DCCI’s request, the client agrees to complete and sign a pre-authorized debit agreement regarding amounts payable pursuant to their agreement.

3.4 Estimated Invoicing Rights

In the event that Disability Credit Canada Inc. is unable to confirm the amount of benefits you receive as a result of your failure to provide DCCI with CRA authorization, DCCI is entitled to invoice you based on its calculation estimate of the benefits received. You maintain the right to correct this invoice at any time by providing DCCI with written evidence of the actual benefits received.

3.5 Our Risk-Free CRA Reassessment Guarantee

In the unlikely event that the CRA reassesses DCCI’s application and you are required to return any funds to the CRA, DCCI will immediately refund any fees (plus GST/HST) which you paid to DCCI in respect of such funds.

4. Client Obligations & Accuracy of Information

4.1 Truthfulness and Cooperation

CRA eligibility relies on the everyday functional impact of an impairment. The client agrees to cooperate fully and promptly with Disability Credit Canada Inc. during and following the application process. The client covenants that all medical history, descriptions of daily living restrictions, and financial details provided to DCCI are 100% accurate, true, and complete.

4.2 Indemnification

If a client provides fraudulent, falsified, or intentionally misrepresented details that lead to a CRA audit, benefit clawback, reassessment, or legal penalty, the client agrees to indemnify, defend, and hold Disability Credit Canada Inc. and its officers harmless from any resulting liabilities, costs, or legal fees.

5. Privacy, Data Retention, & CRA Representation

5.1 Privacy Policy & PIPEDA Compliance

Disability Credit Canada Inc. treats all personal and medical information in strict accordance with Canadian privacy legislation (PIPEDA) and our privacy policy. The most recent version of our privacy policy is available at DisabilityCreditCanada.com/privacy-policy.

5.2 Representation & Authorization Forms

By engaging Disability Credit Canada Inc., you authorize DCCI to act on your behalf in dealing with the CRA, provincial agencies, health professionals, and other relevant parties. You agree to sign required consent forms (such as CRA Form AUT-01) as DCCI deems advisable in connection with the application, objection, or appeal process.

6. Full-Service Advocacy: Denials, Objections, & Appeals

Disability Credit Canada Inc. is authorized, in its discretion and without obligation, to make determinations on your behalf in connection with the application process. This includes:

• Amending, delaying, or withdrawing applications as strategically necessary.
• Filing formal Notice of Objections with the CRA regarding adverse positions.
• Escalating and filing formal appeals to the Tax Court of Canada and/or the Federal Court of Appeal with respect to the CRA’s position.

All comprehensive appeal and objection advocacy work is covered under our standard contingency fee structure—no additional fee is charged if no refund is secured.

7. Agreement Termination & Cancellation Terms

7.1 14-Day Cooling-Off Period

The client may terminate their agreement without liability for a period of fourteen (14) days following the date the agreement is signed and returned to Disability Credit Canada Inc.

7.2 Valid Termination Methods

To be legally valid, notification of cancellation must be provided in writing by mail, courier, or fax. Notification of termination by telephone, e-mail, or online submission shall not be valid.

7.3 Post-14-Day Obligations & Independent Pursuits

Unless Disability Credit Canada Inc. has advised the client in writing that it has terminated the agreement, the client remains fully responsible for DCCI’s fee if, independently of DCCI, the client pursues an application for benefits in respect of all or part of the time period that was the subject of the application prepared by DCCI.

8. Governing Law & Entire Agreement

• Jurisdiction: This agreement shall be governed by the laws of the Province of Ontario, and the courts of the City of Toronto in the Province of Ontario shall have exclusive jurisdiction over any disputes relating to this agreement.
• Entire Agreement: These terms, along with your executed Client Agreement, constitute the entire agreement between the Client and Disability Credit Canada Inc. and supersede all prior agreements, understandings, negotiations, and discussions, whether written or oral.

For questions regarding these terms, please contact our compliance team at info@disabilitycreditcanada.com.